國營事業必須兼顧經營績效與社會責任，面對社會型態變遷，如何讓員工改變工作態度、提升專業能力，為一重要課題。本研究目的主要探討企業社會責任、組織創新氣候及組織學習對組織績效影響情形，以台電公司嘉義區營業處為研究對象，採用問卷調查方式蒐集資料，並以統計軟體進行資料分析，研究結果發現：(1) 企業社會責任、組織創新氣候、組織學習及組織績效間均有顯著相關；(2) 組織學習於企業社會責任及組織績效間具有部分中介效果；(3) 組織學習於組織創新氣候及組織績效間具有完全中介效果。 The Government-owned enterprises must be given a consideration to both operating performance and corporate social responsibility, in order to face the changes of social patterns. How are the employees changing their working attitude to enhance their professional capacity that would be an important issue to discuss?The purpose of this study investigated the effects of corporate social responsibility, organizational innovation climate and organizational learning on organizational performance. The Chiayi District Sales Office of Taiwan Power Company constituted the sample for the study. The data collected from the questionnaire survey was analyzed using the statistical software. Results found that: (1) corporate social responsibility, organizational innovation climate, organizational learning and organizational performance were significant related; (2) organizational learning had partial mediated between corporate social responsibility and organizational performance; (3) organizational learning had fully mediated between organizational innovation climate and organizational performance.
