由於科技快速進步，社會環境與組織結構均面臨巨大的衝擊，組織中成員的人格特質、工作價值觀、工作滿足與工作績效等逐漸被重視；本研究以基層公路監理之業務、技術及約僱人員為研究對象，探討其人格特質、工作價值觀、工作滿意與工作績效之關聯性，並達成下列研究目的：一、探討人格特質、工作價值觀及工作滿意分別對工作績效的影響。二、探討工作價值觀對工作滿意的影響。三、探討工作滿意對工作價值觀與工作績效的中介效果。四、探討人格特質對工作價值觀與工作績效的干擾效果。 本研究依照研究者服務機關之特性與人員狀況，進行人格特質、工作價值觀、工作滿意與工作績效關聯性之研究，研究方式包含描述性分析、信度分析、效度分析、因素分析、相關分析及迴歸分析等。 本研究藉由實證研究、資料統計與分析，瞭解上述構面間之關係與影響，期能提供公路監理、工程單位及學術界理論與實務上之建議，以增進員工相關本職學能，提升服務品質，建立機關新形象。 Issues concerning personality traits, work values, job satisfaction and job performance have gradually come to be taken more seriously due to the enormous impact which the rapid progress made in science and technology has had on the social milieu and the infrastructure of organizations. This study focuses on the basic level administrative, technical and contracted personnel for highways supervision in a discussion of the relevance of personality traits, work values, job satisfaction and job performance while achieving the following research objectives:1.the impact of personality traits on job performance; 2.the impact of work values on job performance; 3.the impact of job satisfaction on job performance; 4.the impact of job satisfaction on work values and job performance; 5.the moderating effect that job satisfaction has on work values and job performance; 6.and how personality traits interfere with work values and job performance. This study is concerned with the relationship between personality traits, work values, job satisfaction and job performance in regard to the characteristics of a service institution and its personnel conditions. Methods of research include descriptive analysis, credibility analysis, factor analysis, correlation analysis and regression analysis. By means of the empirical research, statistical data and analysis of this study, an understanding can be gained of the relationship between and the impact the aforementioned relevant aspects have on personnel, with an aim to providing theoretical and practical suggestions to highway regulatory and engineering staff as well as academia in order to enhance the work-related learning and capabilities of staff-members, upgrade service quality and establish a new image for the institution.
