| 摘要: | 很多人為了讓自己變得美麗，花費了許多時間、精神與金錢，夢想著擁有更姣好的面容與儀態；反之，有很多人投注許多的時間、精神與金錢，是為了讓別人變得更美麗動人。而那些人是誰？就是「美容師」。 本研究試圖以高情緒勞動工作者「美容師」為研究對象，探討美容沙龍中的美容師們如何適應其所面臨的所有勞動過程；因為這個行業賣的絕對不只是外表，而是背後的角色扮演。美容師就好比Hochschild所觀察的空服員一樣，是透過兩種偽裝方式來達成服務的：一種是表面功夫，另一種是行如所感。此外，並採用Goffman戲劇理論，來觀察美容師與顧客、同事在現實生活中面對面的互動方式，將其區分為臺前與臺後兩個領域，探討美容師在職場生活中「舞台」與「角色扮演」的關係。 運用Hochschild的情緒勞動(表面功夫、行如所感)及Goffman的戲劇理論(臺前、臺後)這兩個理論來作為論證。研究者冀望以美容師背後的角色扮演為主要研究方向，期許能藉由此研究為這個職業發展出真正的美麗面具。
In order to let oneself become beautiful, a lot of people, spending a lot of time , spirit ,money, good face and bearing that it is being more handsome that dreaming of having; On the contrary, bet a lot of time, for let others become more beautiful and moving. And who are those people? ' The Beautician '. This research attempts to regard troubling the worker ' the beautician ' in high mood as the research object, how the beauticians that probe into in beauty salon adapt to the course of working had faced by it; Because what this trade sold is not only the appearance definitely, but also the role of the back is acted . The beautician for example steward of Hochschild observed is the same, reached serving through two kinds of mask ways: One kind is surfacing acting, another kind is deepping acting. In addition, and adopt Goffman drama theory , to observe the face-to-face interdynamic ways in actual life of beautician , customer , colleague, divide it into the platform and two fields after the platform, probe into ' the stage ' in the life on the job of the beautician with the relation that ' the role is acted '. It works mood on that it use Hochschild (surface acting, deep acting) and drama theories of Goffman (front regions, back regions) come conduct to prove these theories. The researcher hopes that the role with the beautician is acted in order to study the direction mainly, expect that can make use of studying and developing for this job out the real beautiful mask. |
