角色壓力影響工作滿足過程之研究－以雲林、嘉義縣（市）政府主計室外派人員為例

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Title:	角色壓力影響工作滿足過程之研究－以雲林、嘉義縣（市）政府主計室外派人員為例
Other Titles:	The Study of the Impact of Role Stress on Job Satisfaction--A Case Study of Accountants on Local Government of Yun-Lin County, Chia-Yi County and Chia-Yi City
Authors:	黃中見 HUANG, CHUNG-CHIEN
Contributors:	非營利事業管理研究所傅篤誠　 Du-Cheng Fuh
Keywords:	角色壓力;組織承諾;工作特性;工作滿足 role stress;organizational commitment;job characteristic;job satisfaction
Date:	2002
Issue Date:	2015-05-19 14:51:11 (UTC+8)
Abstract:	本研究旨在探討雲林、嘉義縣(市)政府主計室外派人員在角色壓力影響工作滿足過程。從相關理論文獻分析和問卷調查結果，獲得結論、建議。以降低角色壓力，提高組織承諾之參考。本研究對象為雲林、嘉義縣(市)政府主計室外派人員為主。所得資料分別以百分比，單因子變異數分析，及Scheffe事後多重比較分析等統計方法進行分析。根據實証調查結果，本研究結論歸納如下：一、在主計室組織承諾三個構面，情感性的承諾中年齡越大者越有情感。主管人員高於非主管人員，在國中服務者情感最高；規範性承諾是高中職畢業者大於大學畢業者。二、派駐單位組織承諾三個構面，僅情感性的承諾中服務於國中者高於國小服務者。三、主計室組織承諾對角色壓力而言，規劃性承諾有顯著相關；工作滿足方面，情感性承諾在內在滿足有顯著相關。四、派駐單位組織承諾對角色壓力而言，情感性、持續性、規劃性均無關；工作滿足方面，情感性承諾在內在滿足及持續性承諾在外在滿足方面有顯著相關。五、不同的工作特性(自主權、超然獨立及專業知識)在整體角色壓力上有顯著差異。六、不同的工作特性(自主權、超然獨立、專業知識及對別人影響力)在整體工作滿足上有顯著差異。 The purpose of the study is to discuss the impacts of role stress on job satisfaction about the assigned-out accountants of Yun-Lin County, Chia-Yi County and Chia-Yi City Governments. From the analysis of related thesis and the results of the investigative questionnaire, the conclusions will be recommended for the references of reducing the role stress and promoting the organizational commitment. The target personnel for the research are the accountants who were assigned to other subordinate units by Yun-Lin County Chia-Yi County and Chia-Yi City Governments. Data collected were processed and analyzed by percentage, one-way ANOVA, and Scheffe method. According to the results of the investigation, the conclusions of the research are as the followings: 1. Among the three commitments to the accounting department: the older and managerial accountants showed higher affective commitment; the personnel who were assigned to junior high school have highest affection. As for the normative commitment, the personnel who graduated from high schools or vocational high schools have higher commitment than that of those who graduated from colleges. 2. Among the commitments to the units assigned, only the personnel working for junior high schools have higher affective commitment than those working for elementary schools. 3. The organizational commitment of the accounting departments to the role stress, there is a significant correlation on the normative commitment. As for the job satisfaction, only affective commitment has significant correlation on the internal satisfaction. 4. The organizational commitment of the units assigned, to the role stress, has no correlation among the affective commitment, the continuous commitment, and the normative commitment. As for the job satisfaction, there is a correlation between the internal satisfaction of affective commitment as well as the external satisfaction of continuous commitment. 5. The different working characteristics (autonomy, independence, and professional knowledge) have significant differences on the whole role stress. 6. The different working characteristics (autonomy, independence, professional knowledge, and the influential) have significant differences on the whole job satisfaction.
Appears in Collections:	[Department of Business Administration, Master/Ph.D Program in Management Sciences] Disserations and Theses(M. A. Program in Nonprofit Organization Management)

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