| 摘要: | 在知識經濟時代的興起，政府之社會任務與功能角色，乃至於權利與責任，都已產生極大的變革，而轉向任務型組織型態之服務型政府。以加速政府部門資訊之公開化，推動E化電子行政業務，來提升施政與服務品質。而國人對土地的價值觀念，使土地問題更加複雜多樣性且重要。又隨著社會結構的極鉅變遷，民眾對政府提升施政品質與行政效能，以及確保其財產權益之需求亦更加殷切。因此，身為地政機關之公務員，在面對社會變革，法令限制、人情壓力環境下，除了應摒棄往昔官僚作風之服務態度之外；更應作好心理建設，時時充實自己的學術，厚植實力，增強工作職能，奠定工作基礎，以提升服務品質。 本研究之目的是探討地政機關之組織文化和領導風格對組織承諾、工作滿足與工作行為之影響研究。係採用問卷調查法，並以雲林縣政府地政局及六個地政事務所之員工為研究對象，共發出454份問卷，回收362份，扣除無效問卷17份，有效問卷345份，有效回收率為75.99%。 本研究之假設分為六類：一是個人特徵之互相間關聯性，二是個人特徵在各變項間的差異，三是變項間的相關性，四是變項間的影響關係，五是各變項間之因果影響關係情形，六是不同集群間的變項差異情形。 本研究採取SPSS統計軟體作為統計分析的工具，針對樣本資料做因素分析、信度分析、描述性統計、交叉分析、t 檢定分析、單因子變異數分析與事後多重比較、皮爾森相關分析、迴歸分析、集群分析及徑路分析等分析。本研究主要發現如下：1. 地政人員的個人特徵(性別、年齡、學歷、工作年資、職位)之互相間（除了性別與職位外）有顯著關聯。2. 地政人員的個人特徵(性別、年齡、學歷、婚姻狀況、工作年資、職位)對組織文化、領導風格、組織承諾、工作滿足、工作行為部份有顯著差異（除了學歷為無顯著差異）。3. 地政人員的組織文化、領導風格、組織承諾、工作滿足、工作行為各研究變項之間部份有顯著正相關及負相關。4. 地政人員的組織文化、領導風格、組織承諾、工作滿足、工作行為有部分顯著正向及負向影響。5. 地政人員的組織文化、領導風格、組織承諾、工作滿足各變項間對、工作行為經以徑路分析方法分析結果，呈現極為顯著正向影響。6. 地政人員的不同集群對組織文化、領導風格、組織承諾、工作滿足、工作行為等各變項有顯著差異。 本研究依據上述研究發現，將分別對地政機關、地政主管與員工及未來研究者提出建議，以供其參考。
In the era of knowledge economy, the social missions and functional role as well as right and obligation of government have changed hugely. The service government, turning into mission-base organizational type, speeds up the information publicly of its sectors, and drives E-administrative affairs in order to advance the quality of administration and service. The concepts of “Land is wealth” make the land problem more complicated and important. Additional, along the extreme change of social structure, people are eager for the needs of promoting administrative quality and effectiveness, and ensuring the property right. Therefore, except for eliminating the service attitude of bureaucracy, a public servant of land administration should make up psychological construct well, replete with scholarship all time, foster real strength, and enhance work ability in order to promote service quality while facing the social change, law limitation, human relationship factor, and working environmental pressure. The purpose of this study was to discuss the effects of organizational culture and leadership style on organizational commitment, job satisfaction, and work behavior. The questionnaire investigation was taken and the objects were the land administration bureau and six land offices in Yunlin County. A total of 400 questionnaires were released and the valid questionnaires were 345. The analytical tool was SPSS 10.0 and the results were followed:1.The personal characteristics (gender, age, educational degree, length of service, position) of land administration servants had significant correlation with each other, except for gender and position.2.The personal characteristics (gender, age, educational degree, marital status, length of service, position) of land administration servants had significant difference in organizational culture, leadership style, organizational commitment, job satisfaction, and work behavior, except for educational degree.3.The organizational culture, leadership style, organizational commitment, job satisfaction, and work behavior of land administration servants had partly significant positive and negative correlation with each other.4.The organizational culture, leadership style, organizational commitment, job satisfaction, and work behavior of land administration servants had partly significant positive and negative effects with each other.5.In the variables of organizational culture, leadership style, organizational commitment, and job satisfaction of land administration servants, there were significant positive effects to job behavior by path analysis.6.The different clusters in land administration servants had significant difference in organizational culture, leading style, organizational commitment, job satisfaction, and work behavior. According to the above findings, this study proposed suggestions for land administration department, land administration chief executives and servants, and future researchers. |
