| 摘要: | 本研究旨在探討嘉義縣市慈濟志工個人背景與人格特質、組織承諾之差異性及人格特質與組織承諾之間的關係，期能根據結論提出各項建議，以作為非營利組織志工理論建構與後續研究之參考。 在蒐集資料與資料分析方面，主要採取問卷調查法，以嘉義縣市慈濟志工為對象，共發出 200 份問卷、回收 200 份、抽離極端值問卷數 9 份，共計有效問卷 191 份，問卷回收率 100% 、有效率 95.5% 。以SPSS for Window 19.0 進行描述性統計、t檢定、單因子變異數分析、皮爾森積差相關等統計分析。茲將研究結果摘述如下：一、 慈濟志工人格特質現況：以外向型居多，其次為親和型。二、 慈濟志工組織承諾現況：情感性承諾為首，持續性承諾次之。三、 教育程度、平均月收入、去年捐款數及對慈濟捐款數不同之慈濟志工在人格特質上具有顯著差異。 四、 年齡、宗教、擔任慈濟志工年資、去年捐款數及對慈濟捐款數不同之慈濟志工在組織承諾上具有顯著差異。五、 慈濟志工人格特質除神經質外，其餘構面均與組織承諾有高度正相關。
This study is mainly focused on Tzu Chi volunteers’ personal background, characteristic, the relationship between personal characteristic and organizational commitment, and the difference of organizational commitment in Chiayi. Then, we can make recommendations based on the conclusion as a reference for theoretical construction of non-profit organizations and follow-up study. In collecting information and data analysis, the study mainly adopted the questionnaire survey method on Tzu Chi volunteers in Chiayi. 200 questionnaires were distributed with 200 questionnaires retrieved. Then, neglect nine the number of extreme values questionnaires. There were total of 191 valid questionnaires with response rate 100%, and efficiency 95.5%. I use SPSS for Window 19.0 to perform descriptive statistics, t-test, one-way ANOVA, Pearson Product-Moment Correlation and other statistical analysis. Hence, the results can be summarized as follows：1. Most of the personality traits of Tzu Chi volunteers’ is outgoing, followed by affinity type.2. The present condition of Tzu Chi volunteers’ organizational commitment is affective first , followed by sustained commitment .3. The Tzu Chi volunteers having the difference of the level of education, the average monthly income, the number of contributions last year, and donations to Tzu Chi have obvious difference in personality traits.4. The Tzu Chi volunteers having the difference of age, religion, seniority, the number of contributions last year, and donations to Tzu Chi have obvious difference in organizational commitment.5. The personality traits of Tzu Chi volunteers except for neurotic characteristic have highly positive relationship with organizational commitment. |
