Presently world information changed very rapid that lead to organization and firm must to pay attention to intelligence more carefully. The thesis supposes to knowledge assets could push forward to competitive advantage improvement and further affect customer satisfaction and performance. Knowledge usually is invisible which has evaluation problem therefore the thesis considers a suitable way to be research method which is systems thinking. According to result of systems thinking exhibit knowledge assets accumulation via "impacts on sustainability of competitive advantage" and "impacts on appropriability" backhanded that achieves competitive advantage finally. Thus the thesis would like to suggest to organization and firm pay attention to knowledge management particularly knowledge sharing, knowledge operated get more strong would elevate improvement of competitive advantage more significant.
關聯:
Journal of International Management Studies vol. 9, no. 2 pp.95-104
