員工的態度對於管理層和組織非常重要，因為它們決定了組織中員工的行為。滿意的員工不僅是組織內部令人愉悅的氛圍的創造者，以使其表現良好，而且還能確保質量提高並表現出工作績效。因此，工作滿意度一直是許多研究的主題。儘管一些研究集中在工作滿意度和工作績效上，但是關於工作滿意度及其對工作績效影響的決定因素的實證研究很少，尤其是在採礦組織中。這項研究試圖通過使用蒙古Umnugobi省Oyu Tolgoi LLC的採礦組織來彌補這一空白。該研究回顧了有關工作滿意度和工作績效概念的文獻。該研究對SPSS 20.0統計軟件包採用了定量方法，並從員工那裡收集了數據。研究表明，他們的滿意度很高，尤其是在採礦業的健康和安全政策方面。此外，薪酬/薪水對其工作滿意度有積極影響，而工作滿意度完全支持工作績效。 Employee attitudes are very important to management and organizations since they determine the behavior of employees in an organization. Satisfied employees are not only creators of a pleasing atmosphere within organizations to perform well however ensure quality gain and show job performance as well. Therefore, job satisfaction has been the topic of many studies. Although some researches focused on job satisfaction and job performance, empirical work on the determinants of job satisfaction and its effect on job performance especially in mining organizations is scanty. This research attempts to fill the gap by using a mining organization in the Oyu Tolgoi LLC in the Umnugobi province of Mongolia as a case study. The study reviewed the literature on the concepts of job satisfaction and job performance. The study employed a quantitative methodology on SPSS 20.0 statistical package, and data collected from employees. The study indicated their satisfaction level was high especially with health and safety policies in the mining sector. Additionally, compensation/salary has a positive impact on their job satisfaction while job satisfaction fully supported job performance.
