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Items for Author "Huang, Feng-chin"
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[企業管理學系(管理科學碩/博士班,非營利事業管理碩士班)] 博碩士論文-非營利事業管理碩士班
2011
網路書店服務失誤與服務補救措施對消費者滿意度之影響
黃鳳金
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Huang, Feng-chin
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