本研究欲瞭解大學行政助理對「工作壓力」、「工作滿意度」、「工作績效」之看法，探討三個變數之間的關係，採用問卷調查法蒐集受訪者相關資料，以Google所提供之線上問卷，並經由大學行政助理FB社團及Line群組，邀請受訪者線上填寫問卷。有效問卷共計回收191份，並使用SPSS 統計軟體來進行本研究之數據分析與研究假設驗證。主要分析結果如下：（1）部分背景變項對工作壓力、工作滿意度、工作績效具有顯著影響、（2）工作壓力對工作滿意度具有顯著負向影響、（3）工作壓力對工作績效不具有顯著影響、（4）工作滿意度對工作績效具有顯著正向影響、（5）工作滿意度在工作壓力與工作績效之間不具有中介效果。 In order to understand the views of university administrative assistants on job stress, job satisfaction and job performance, this study explored the relationship between the three variables, and used the questionnaire method to collect relevant information of respondents, using the online questionnaire provided by Google, and inviting respondents to fill in the questionnaire online through the university administrative assistant FB society and the Line group. A total of 191 valid questionnaires were collected and the SPSS statistical software was used to analyze the data and test the hypothesis of the study. The main analysis results are as follows: (1) Several background variables have a significant effect on job stress, job satisfaction, and job performance, (2) Job stress has a significant negative impact on job satisfaction, (3) Job stress has no significant effect on job performance, (4) Job satisfaction has a significant positive impact on job performance, (5) Job satisfaction has no mediating effect on the relationship between job stress and job performance.
